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30-Mar-2020 11:45

And Tom Tom did provide lifetime updates for Op's device.

Every update they issued for the device, op got for free. They never promised to keep issuing updates to an obsolete 80 year old device.

The useful life of the smartphone app means the period of time that Tom Tom continues to support the app with updates.

I'm surprised someone hasn't yet interpreted "lifetime warranty" as meaning..they stop supporting it, you are justified in arbitrarily picking employees at their headquarters and ending their lifetime...under the presumption that their lifetime and the warranty must expire simultaneously. I don't know why people don't understand this.

Maybe this is the way that the Dutch conduct business in general.

I have since ordered a used Garmin from e Bay with the latest updates.

Can you believe it, with this being the only alternative for something that was entirely their fault?

I told them that I would never buy another TOMTOM, at any price and would do this review, but they don't seem to care, about that, either, with not answering my mail.

The update software will not work with a Windows 64 bit operating system. I sent several messages to Customer Support, and failed to receive any response whatsoever other than offers of discounts on new devices.

Honestly, this is a physical limitation, and it kinda does make sense, even if it's a bit unethical. However, the earth hasn't changed size or shape in the last 20 years.

It physically cannot update further, because it's memory is not large enough for the new update. It's got more to do with the way they program maps.

However, as more and more competition has entered the market, their sales and profits have probably dropped, and so has their budget on customer support, updates, and upgrades.

updating a tomtom one-64

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They are complete junk now and I will never buy another one.If they cannot support the existing device, what is there to entice me to buy a new one, which will obviously fail to be supported in the near future?



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