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27-Mar-2020 03:51

Therefore, you really didn't make an extra payment. If I make an extra payment, it makes no difference!

You then have to manually make another student loan payment. Note: If you're trying to qualify for Public Service Loan Forgiveness, NEVER go into pay ahead status. Fedloan's business practices are shameful, and what makes them worse is that they are contracted by the United States Department of Education!

It wasn't my fault the loans were transferred and I certainly didn't request it!

In fact, there is no way for a borrower to transfer their loans to a different servicer.

Fed Loan is one of the largest student loan servicing companies, and they handle ALL Public Service Loan Forgiveness applications.

It's important to note, when dealing with them, you are most likely speaking to a low-wage call center worker that has no vested interest in your well being or your financial security.

I call back, and speak to another clerk, who tells me that Fed Loan has all kinds of problems with their payment systems, and that this happens all the time.

I finally have to get her manager on the phone, who basically admits this without actually admitting it, and fixes all my problems. The last thing I wanted was for my student loan lender to mess up my credit report.

It's frustrating that they can't transfer these loans without losing these programs.

Fed Loan Servicing is a student loan servicing company contracted by the Department of Education to handle their student loans.

What this means is that they take care of all the servicing and customer service stuff for the loans - like processing payments, sending statements, handling questions and concerns, and more.

I log-on to my account, and there are big notices saying "DELINQUENT!

" I call Fed Loan, and the clerk is completely ignorant and rude, and refuses to answer any of my questions.Furthermore, they have a pay-ahead program, which they call a safety net, but it really makes it difficult and confusing.