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We cannot send the download details in advance of receiving your order. All domestic Australian orders, including express shipping, include up-to-date tracking.
You will be provided with an Aus Post tracking number once your order has shipped.
Please note that tracking details may take up to 24hrs to update once Aus Post receives your order details.
If you are not available to receive delivery of your order, your parcel will be redirected to your nearest Aus Post collection office and a collection slip and/or notification email will be provided to you.
An additional shipping charge will be incurred for any orders returned to us due to incorrect postage details or failure to collect Tracking is available for select international countries on our DHL Express service only.
If you receive a delivery notice from Aus Post please ensure you collect your parcel or make other arrangements to avoid your order being returned to us. All customs and import taxes for international orders are payable by the customer.We aim to have all pre-ordered releases lodged with the applicable Carrier on release date, however, delays may arise due to manufacturing, demand and the shipping option you select at checkout.Unless otherwise advertised, any digital downloads advertised as included with Vinyl or CD products will be will be redeemable with a download code packaged with the product.All pre-order release dates are estimates only from the supplier and may be adjusted without notice.
Please note that orders containing new release Vinyl and CD recordings will not ship before their Australian release date - this may differ from international release dates.Note: returns will not be accepted for any items purchased outside of Araca Stores websites.